Computer Issues Form

Available Date / Time *

Date

Time

Please give us the date and time we can call you.

Travel Preferences: *

Choose one or more that fits your preferences.

Device Type: *

Pick which describes your Device:

Make and Model *

Please provide us your make and model of your desktop, laptop or printer.

What is the main issue with your computer: *

Pick the issue that you are experiencing

What is the main issue with your Printer: *

Choose the one that best fits your problem.

Printer Description: *

Pick whether it is Local or Network

Hard Drive Type: *

Choose the best description of your Hard Drive.

Hard Drive Issues: *

Choose as many as corresponse to the problem.

Are other devices able to connect to local network?

Please choose one answer.

Virus or Malware Error: *

Please give us as much information on any Popup messages or errors. Do you have Virus Protection enabled?

Blue Screen Error: *

Please give us as much information on any Blue Screen error message or send a screen shot with the error.

Hard Drive Error: *

Please provide any hard drive errors.

File Upload

Click or drag a file to this area to upload.

Please upload any pictures with errors or problems.

Network Issues: *

Please describe best as you can on what is not connecting to the internet or local network.